Building a Disruptive and Differentiated Offering with Tonya Jackson from Lexmark - Digital Transformers

Episode 55

Published on:

15th May 2023

Building a Disruptive and Differentiated Offering with Tonya Jackson from Lexmark

Many manufacturers leverage the Internet of Things (IoT) to gather data and streamline their operations. Lexmark has been applying that concept since long before the IoT was commonly understood, using sensors to gather data and provide their clients with an exceptional customer experience.

Tonya Jackson is the Senior Vice President of Chief Product Delivery Officer at Lexmark. She has over 30 years of experience in the high-tech industry, and is currently responsible for Lexmark’s product delivery strategy, which includes supply chain, manufacturing, hardware, supplies development, and more.

In this interview, sponsored by Microsoft, Tonya joins co-hosts Scott Luton and Kevin L. Jackson to discuss:

• Initiatives that Lexmark has implemented to move their digital transformation forward, such as leveraging IoT capabilities to pinpoint variances and accelerate responses

• Investing in supply chain resilience by institutionalizing lessons learned in preparation for the decisions she and her team will make in the future

• How the cloud makes it possible for manufacturing companies, and supply chain leadership specifically, to access powerful computational resources on an as-needed basis

Additional Links & Resources:

Learn more about Supply Chain Now:

Check out our new Supply Chain Now Media Kit:

Subscribe to Supply Chain Now and all other Supply Chain Now programs:

Join the NOW Community:

Leveraging Logistics and Supply Chain for Ukraine:

2023 Q1 U.S. Bank Freight Payment Index:

WEBINAR- “Decoding Digital Transformation” – Charting a path forward:

This episode is hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at:


Show artwork for Digital Transformers

About the Podcast

Digital Transformers
Companies and executives that are leading business transformation in their industries.
At a pace faster than any Hollywood movie, digitalization has taken the supply chain world by storm. But do you have what it takes to become a real-life digital transformer? This livestream series connects you with the information you need on the immediate value of digitalization. And who better to guide you than host Kevin L Jackson, who has been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020) and a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019)? Join Kevin as he highlights the companies and executives leading global industries into the digital future.

About your host

Profile picture for Kevin Jackson

Kevin Jackson

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and business consultant. The bestselling author’s latest project, “Quitless: The Power of Persistence in Business and Life”, was ranked as such by both The Wall Street Journal and USA Today. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019). Kevin also provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. He is host of “Digital Transformers on Supply Chain Now” podcast and video blog, part of a family of shows ranked by Listen Score as in the top 1.5% of 1,977,479 globally ranked podcasts. Kevin Jackson will also be featured by Red Knight Production Company on the second season of their next hit streaming TV series “The Social Movement.” Ethos and mission of The Social Movement is to impact humanity at scale, make a real difference in the world, and inspire a real social movement.

Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. He currently serves as the Chief Operations Officer for SourceConnecte (, a blockchain-enabled B2B e-commerce platform that is also a member of the Trust Your Supplier ( network, and a Senior Vice President of Total Network Services (, a fully decentralized global data network developed specifically to address the current needs of the blockchain community.